Author: Courtney Cooper

Podcast EP 20 Rewind: Parking Pros and Marketing Must-Knows

October 21st, 2024 | Courtney Cooper

In Segment 1 of this episode of Harder Than It Looks, we welcome Dani Crain and John D. Conway, industry legends and podcast hosts of ‘All Things Parking with Dani and John,” to share their experiences, hot industry takes, and diversity and supporting women in parking.

In Segment 2, Heidi Barber, our VP of Marketing, sits down with Kyle Lacy, CMO of Jellyfish, who shares his journey in marketing growing and scaling leading tech companies. In his segment, we discuss balancing creativity with revenue, the alignment between marketing and sales, personal branding, and strategies to avoid burnout.

Podcast EP 19 Rewind: Big Ten Parking & Female Fleet Leadership

September 11th, 2024 | Courtney Cooper

In this episode of Harder Than It Looks, we welcome Ross Allanson, who is the Director of Parking at the University of Minnesota, Twin Cities Campus. Ross is an industry veteran, having been in parking since 1989. He shares his wisdom on alternative transportation, micro-mobility, and efficient event parking.

In segment two, we sit down with Kathy Wellik, CAFM and Senior Client Success Manager of Agile Fleet to talk about her experience in fleet management.

Podcast EP 18 Rewind: Equity, Engagement, and Enneagrams

August 28th, 2024 | Courtney Cooper

In this episode of Harder Than It Looks, we welcome Kenyata Smiley, Transportation Planning Department Manager at HNTB, who shares her inspirational journey from Chattanooga to leading multimodal transportation projects, emphasizing strategic planning, equity, and community engagement. She also discusses her work with the Conference of Minority Transportation Officials and Delta Sigma Theta sorority.

Podcast EP 17 Rewind: Unveiling Parking Challenges and Cross-Sector Innovations

August 15th, 2024 | Courtney Cooper

In this episode of Harder Than It Looks, Brandy Stanley shares her journey from a valet to a VP role at FLASH, discussing industry challenges, technological advancements, and community importance.

In segment two, Toph Day highlights Rally (use code: rallytoph to get a discounted ticket) and all the things that make this conference one-of-a-kind. He also shares insights into cross-sector collaborations, education shifts, and Indiana’s new growth-stage fund supporting scaling companies.

Podcast EP 16 Rewind: Championing Allyship & Equity and Servant Leadership

July 31st, 2024 | Courtney Cooper

In this episode of ‘Harder Than It Looks, Joseph shares his urban planning expertise, managing parking for over 43,000 students and staff, as well as his experience connecting students with new opportunities.

In the second segment, we explore crucial golf fundamentals with Todd Firestone, Head Golf Professional at Meridian Hills Country Club. Todd talks about his experience embodying servant leadership, and provides key tips about the importance of the starting position and large muscle engagement in golf swings.

Podcast EP 15 Rewind: Knowing Who to Hire and Call Center Expectations

July 17th, 2024 | Courtney Cooper

“Harder Than It Looks: Parking Uncovered“ is our podcast that we use to facilitate connections and illuminate solutions to common problems within the parking and mobility industry. We aim to do so by highlighting the voices of experts in the space, discussing trends and forward-looking technological innovations, and providing professional food for thought. All in an […]

Parker People Series: Kent King, Triathlon Enthusiast

July 2nd, 2024 | Courtney Cooper

In this special series, we’re excited to feature some of our very own Parker People, by sharing their stories from previous episodes on our podcast.

In this blog post, we explore the world of triathlons with Kent King, our VP of Sales, who doubles as a triathlon coach in his spare time.

Podcast EP 14 Rewind: Hard Truths of Parking Innovation and the Power of Customer Voices

June 26th, 2024 | Courtney Cooper

Today, we’re rewinding and recapping Episode 14: Hard Truths of Parking Innovation with Roamy Valera and the Power of Customer Voices & Data with Amy Brown.

How Parker Technology Supports the University of Rochester’s Parking Team

June 12th, 2024 | Courtney Cooper

One particular area of focus is the university’s hospital garage, where customer service and traffic flow are critically important. The garage was staffed with manned booths until Parker Technology was selected to install automated exit gates and pay stations – a significant change for users. The implementation of this technology allowed Parking & Logistics to optimize operations while staff members previously assigned to booth operations were redeployed to other essential roles within the department.

Podcast EP 13 Rewind: Tackling Concession Agreements and Customer-Centric Advocacy

May 21st, 2024 | Courtney Cooper

Today, we’re rewinding and recapping Episode 13: Tackling Challenges of Concessions with Sarah Blouch and Customer-Centric Advocacy with Jyo Shukla.