Podcast EP 16 Rewind: Championing Allyship & Equity and Servant Leadership

“Harder Than It Looks: Parking Uncovered is our podcast that we use to facilitate connections and illuminate solutions to common problems within the parking and mobility industry.

We aim to do so by highlighting the voices of experts in the space, discussing trends and forward-looking technological innovations, and providing professional food for thought. All in an effort to help one another get better at what we know is harder than it looks…parking a car.

Today, we’re rewinding and recapping Episode 16: Championing Allyship & Equity with Joseph R Madison II and Servant Leadership with Todd Firestone

In this episode of ‘Harder Than It Looks, Joseph shares his urban planning expertise, managing parking for over 43,000 students and staff, as well as his experience connecting students with new opportunities.


The conversation also delves into Joseph’s involvement in IPMI’s Allyship and Equity Advisory Group, as well as the anticipated impact of the World Cup on KSU.

In the second segment, we explore crucial golf fundamentals with Todd Firestone, Head Golf Professional at Meridian Hills Country Club. Todd talks about his experience embodying servant leadership, and provides key tips about the importance of the starting position and large muscle engagement in golf swings.

Meet Our Guests:

Joseph R Madison II

Associate Director of Parking Operations at Kennesaw State University

Joseph is the Associate Director of Parking Operations at Kennesaw State University. The Parking Team at KSU oversees over 16,000 spaces between two campuses. These spaces are shared by over 43,000 students, 5000 faculty/staff and a host of welcome guests.

Prior to relocating to Atlanta, Joseph worked with organizations including the Maryland Transit Administration, Montgomery County DOT Parking and the City of Baltimore.

Todd Firestone

Head Golf Professional at Meridian Hills Country Club

Todd Firestone is the Head Golf Professional at Meridian Hills Country Club, now beginning his 9th season.

You Won’t Want to Miss These Clips:

Segment 1 with Joseph R Madison II

• Introducing Joseph Madison: Parking Operations at KSU (00:26)

• Joseph’s Journey: From Urban Planning to Parking Professional (02:27)

• Challenges and Innovations in Parking Management (04:54)

• World Cup and Parking: Preparing for Major Events (06:16)

• KSU’s Parking Layout and Technology (08:10)

• Communication and Enforcement Strategies at KSU (14:31)

• Joseph’s TED Talk: We Are the Neighbors, We Are the World (18:32)

• Personal Stories and Advocacy for Equity (22:47)

• The Future of Parking and Community Engagement (36:12)

• Joseph’s Personal Interests and Volunteer Work (40:01)

• Reflections on Career and Personal Growth (43:56)

• Joseph’s Appreciation and Episode Hopes (46:15)

Segment 2 with Todd Firestone

• Todd’s Journey to Becoming a Head Golf Professional (48:22)

• The Player Ability Test and the Grind (50:02)

• Balancing Golf and Professional Responsibilities (50:52)

• Managing the T Sheet and Member Experience (56:02)

• Building a Servant Leadership Culture (01:05:53)

• Golf Lessons: Starting with the Basics (01:14:16)

• Todd’s Musical Talents and Personal Interests (01:22:20)

• The Importance of Self-Care and Balance (01:25:25)

• Strength Under Control and Final Thoughts (01:28:46 )

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Courtney Cooper

Events + Community Manager

Courtney Cooper has over 7 years of experience in marketing, copywriting, and campaign management. She holds a B.S. in Marketing and Business Administration from Ball State University.