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Industry Articles
2025
Guiding Teams Through the Emotional Journey
Parking Today, January 2025
2024
Just Notice
Parking Today, November 2024
The Value of Hopelessness
Parking Today, October 2024
Maximizing Revenue and Customer Service
Parking Network, September 2024
Parking Predictions: Consolidation, Innovation, and Collaboration
Parking Today, September 2024
The Melody of Your Business
Parking Today, August 2024
The Hard Way Makes for Good Outcomes
Parking Today, July 2024
An Authentic Attempt at a Big Thank You
Parking Today, June 2024
Parking Origin Stories: Ryan Givens
Parking Today, June 2024
The P.A.R.K.E.R. Care Model
Parking Network, June 2024
When it Comes to Parking at the University of Houston, Customer Service is Paramount
Parking Today, May 2024
[Harder Than It Looks Podcast] Introducing The Parketing Collective
Ocra, May 2024
Dog Years
Parking Today, May 2024
The Profound Impact: Unveiling the Value and Power of Undivided Attention
Parking Today, April 2024
Leadership Matters
Parking Today, March 2024
Delivering a Customer Experience – You can Sustain and Scale
Parking Today, March 2024
There’s Lots to Love About Parking
Parking Today, February 2024
Client Story – Bethlehem Parking Authority
Parking Network, February 2024
Customer Service in a Gateless Parking World
Parking Today, January 2024
Signal Sent & Received
Parking Today, January 2024
2023
The Role of Investment in Parking’s Future
Parking & Mobility, December 2023
Bringing Value to Gateless Facilities
Parking Network, December 2023
The Hidden Value of Quality
Parking Today, November 2023
Three Keys to Better Communication
Parking & Mobility, November 2023
Parker Technology: Client Story – CampusParc at The Ohio State University
Parking Network, October 2023
Knowns & Unknowns
Parking Today, October 2023
Man AND Machine, not Man vs. Machine
Parking Today, September 2023
The Power of Your Presence
Parking Today, August 2023
Parker Technology and Ocra Partnership to Offer Integrated Technology, Higher Revenue
Parking Today, July 2023
Science Says Positivity Wins
Parking Today, July 2023
AI is Scary, but Timing is Scarier
Parking Today, June 2023
Regina Int’l Optimizes Parking with 24/7 Call Center and On-site Customer Service Reps
Airport Improvement Magazine, May 2023
Building Technical + Human APIs is the Future
Parking & Mobility, May 2023
The Value of Start-ups in the Ecosystem
Parking Today, May 2023
Enabled vs. Allowed
Parking Today, April 2023
Going Back to My Roots of Authenticity
Parking Today, March 2023
Fog Builds in Front and Recedes Behind
Parking Today, February 2023
The Magic of Alignment
Parking Today, January 2023
2022
Finding Gold in Transitions
Parking Today, December 2022
Stadium Parking in the Post-COVID World
Venue Professional Magazine, November 2022
Our Biggest Challenge: Coping with Change
Parking Today, October 2022
Turbocharging Our Culture with Noble Intent
Parking Today, October 2022
40 Under 40: Class of 2022
Parking, September 2022
Customer Success: Voice of the Customer
Parking Today, September 2022
When it Comes to Parking at the University of Houston, Customer Service is Paramount
Parking Today, September 2022
Bringing It Every Single Day Like a Parking Professional
Parking Today, September 2022
The Operator is Dead… Long Live the Operator!
Parking Today, August 2022
Lowering the Temperature Once Act at a Time
Parking Today, July 2022
Parker Technology Launches Beta “Mobile Suite” Platform Features
Parking Network, July 2022
Parker Technology: Introducing Our New Mobile Suite – Mobile Queue & Mobile Endpoint
Parking Network, June 2022
Managing Parking in the Post-COVID World
Aviation Pros, June 2022
Customer Service in the Age of Automation
Parking Today, June 2022
Yellowstone as a Metaphor for Parking and Life
Parking Today, June 2022
Member Spotlight: Heidi Barker
Parking, June 2022
Getting Good at Saying “Goodbye”
Parking Today, May 2022
Optimize CX Design to Drive Service & Revenue
Parking, May 2022
Parking Industry Expo: Sponsor Quotes
Parking Today, April 2022
Keeping the Line Moving
Parking Today, April 2022
A Man You’d Recognize: Act II
Parking Today, March 2022
Missing Half the Story
Parking & Mobility, February 2022
Getting to the Root of It
Parking Today, February 2022
Tech Reshapes Parking Management
Parking, February 2022
Amp Up ROI with Mobility Partnerships
Parking, January 2022
This Time It’s Personal
Parking Today, January 2022
2021
Is Your Customer Experience (CX) Good Enough?
Parking & Mobility, September 2021
Backward Attribution & Your Reputation
Parking Today, September 2021
The Power of “And”
Parking Today, August 2021
Building Customer Centric Organizations…Together.
Parking Today, July 2021
Everywhere & Nowhere – Customer Experience Delivered in the Real World
Parking Today, July 2021
Loving Three Things in My Post-Vaccinated Life
Parking Today, June 2021
There is No Substitute for Connecting In Person
Parking Today, May 2021
Reap What You Sow
Parking Today, May 2021
Building a Core & Innovating On It
Parking Today, April 2021
Deliver Stellar Customer Service with Targeted Technology
Parking, April 2021
Paying Tribute to a Man You’d Recognize
Parking Today, March 2021
It’s All About Making Progress
Parking Today, February 2021
Customer Service Platforms are Becoming Essential
Property Management Quarterly, January 2021
Calling My Shot for 2021
Parking Today, January 2021
2020
8 Observations I’ve Made This Year
Parking Today, December 2020
Driving Authentic Concern Through Your Organization
Parking Today, November 2020
Welcome to the Hotel California
Parking Today, October 2020
Leading with Authentic Concern
Parking & Mobility Blog, September 2020
Delivering at the Speed of Trust
Parking Today, September 2020
Using Technology & Focused Collaboration to Improve the Customer Experience
Parking Today, August 2020
If You Want Authentic Perspective, Stop Guessing and Start Asking
Parking Today, August 2020
Serendipity is Just Around the Corner!
Parking Today, July 2020
Keeping Parking Facilities Safe During a Pandemic
Parking & Mobility Magazine, June 2020
The COVID-19 Crisis is Giving Us a Golden Opportunity
Parking Today, June 2020
Authentic Concern and the Potential of Industry Technology Suppliers
Parking & Mobility blog, June 2020
Playing Dominos for Keeps
Parking Today, May 2020
Advertorial: Parker Technology
Parking Today, May 2020
Customer Service Platforms Bring Human Touch to Automated Parking
Parking, May 2020
Silent Killers of Customer Experience
Parking Today, April 2020
Data-Driven: How Customer Service Platforms are Improving Campus Parking
College Planning & Management, March 2020
“Friction” is Not a Dirty Word in a Frictionless World
Parking Today, March 2020
2 downtown Las Vegas parking garages turned into Uber staging areas
Las Vegas Review-Journal, March 2020
Big Exits, Affordability, and Tech Transplants: Why Indianapolis Is the Next Big Startup City
Inc., March 2020
3 Big Trends Shaping Our Future in CX
Parking Today, February 2020
Creating Affinity – Low Expenditure, Huge Payoff
Parking Today, January 2020
2019
Making Memories and Leaving a Trace…
Parking Today, December 2019
Parking Technology Startup Gains $2M in Seed Funding
Inside Indiana Business, November 2019
Parker Technology CEO Calls Culture Award ‘Validation’
Inside Indiana Business, November 2019
Who Does it Best?
Parking Today, July 2019
Three Simple Words are a Guiding Light
Parking Today, August 2019
Create Authentic Concern by Balancing Tech with Human Touch
Parking Today, July 2019
Technology is Fine – But People Make the Difference
Parking Today, July 2019
Energy is a Boomerang
Parking, July 2019
“Why? I’m Never Going to See Them Again”
Parking Today, June 2019
A Newbie’s Perspective on PIE 2019
Parking Today, May 2019
Podcasts
Driving Better Customer Experiences Through Effective Tech Marketing
The CMO Network, June 4th, 2024
Enhancing Parking with Technology: Brian Wolff
All Things Parking with Dani & John, June 13th, 2024
An Interview with Tammy Baker and a Conversation about Employee Development
The Parking Podcast, January 17th, 2023
An Interview with Heidi Barber and a Conversation about Personal Branding
The Parking Podcast, December 6th, 2022
An Interview with Brian Wolff and a Conversation about Digital Transformation
The Parking Podcast, November 8th, 2022
An Interview with Brian Wolff and a Conversation about Authentic Concern
The Parking Podcast, June 23, 2020
Why People Push Help 85 Million Times a Year
Powderkeg Podcast, September 4, 2020
Press Releases
2025
Parking Today Podcast Network Grows: “Harder Than It Looks” Joins the Lineup
Park News, February 20, 2025
2024
James Paden Joins Parker Technology as Chief Product Officer
IPMI News, October 21, 2024
James Paden Joins Parker Technology as Chief Product Officer
Park News, October 21, 2024
Parker Technology and Scheidt & Bachmann Introduce New API Integration
Parking Network, May 6, 2024
Parker Technology Enjoys Unprecedented Success in 2023
Park News, January 3, 2024
2023
Parker Technology Unveils New Branding to Reflect its Evolution as a Tech-Led Services Company
Parking Network, May 8, 2023
Parker Technology’s Two-Way Video Functionality Now Available on Amano ONE
Park News, March 22, 2023
Parker Technology’s Two-Way Video Functionality Now Available on Amano ONE
Amano McGann, Inc., March 22, 2023
Parker Technology + Ocra Announce Strategic Alliance and Introduce Partner API
IPMI News, March 6, 2023
Parker Technology + Ocra Announce Strategic Alliance and Introduce Partner API
Parking Network, March 6, 2023
Parker Technology + Ocra Announce Strategic Alliance and Introduce Partner API
Park News, March 6, 2023
Parker Technology Announces Newly Promoted VP of Marketing, Heidi Barber
Park News, January 18, 2023
Parker Technology Announces Newly Promoted VP of Marketing, Heidi Barber
Parking Network, January 18, 2023
Parker Technology Partners with Regina International Airport & Platinum Parking to Improve the Airport Parking Experience
Park News, January 3, 2023
Parker Technology Partners with Regina International Airport & Platinum Parking to Improve the Airport Parking Experience
Parking Network, January 3, 2023
2022
Kent King Joins Parker Technology as the New VP of Sales
Parking News, October 3, 2022
Parker Technology: Kent King Joins Parker Technology as the New VP of Sales
Parking Network, October 3, 2022
Kent King Joins Parker Technology as the New VP of Sales
Parking Today, October 3, 2022
Parker Technology Launches Beta “Mobile Suite” Platform Features
Park News, July 21, 2022
Parker Technology Closes $2.2 Million Seed Round led by Elevate Ventures
Elevate Ventures, July 11, 2022
Parker Technology Closes $2.2 Million Seed Round led by Elevate Ventures
Parking News, July 11, 2022
Parker Technology Closes $2.2 Million Seed Round led by Elevate Ventures
Parking Network, July 11, 2022
Parking kiosk technology receives $2M seed funding
Inside Indiana Business, July 11, 2022
Parker Technology Partners with University of Houston to Improve the Campus Parking Experience
Park News, June 13, 2022
Parker Technology Partners with University of Houston
IPMI News, June 4, 2022
Parker Technology Begins Third Year of Parker Advisory Board
Park News, May 3, 2022
Parker Technology Begins Third Year of Parker Advisory Board
Parking Network, May 3, 2022
City of Bethlehem Enhances Customer Service
Parking Network, March 21, 2022
Parker Technology: What Happens If Things Go Wrong?
Parking Network, February 8, 2022
Public Works: 24/7 Parking Garage Customer Service
City of Bloomington, January 18, 2022
Parker Technology Celebrates Unprecedented Success in 2021
Parking & Mobility, January 25, 2022
Parker Technology Celebrates Unprecedented Success in 2021
Parking Today, January 25, 2022
Banning Announces NPA’s Incoming 2022 WOMEN IN PARKING Advisory Board
NPA Newsroom, January 21, 2022
2021
Parker Technology & TIBA Parking Announce Partnership Agreement
Parking Network, July 15, 2021
Ryan Givens, CAPP Joins Parker Technology Team as New Regional Sales Executive
Parking Network, June 22, 2021
Ryan Givens, CAPP Joins Parker Technology Team as New Regional Sales Executive
Parking Today, June 21, 2021
Parker Technology Announces Launch of New Text-to-Pay Feature
Parking & Mobility, June 14, 2021
Parker Technology Announces Launch of New Text-to-Pay Feature
Parking Network, June 14, 2021
Parker Technology Announces Newly Promoted COO, Tammy Baker
Parking Network, May 4, 2021
Heidi Barker to Chair National Parking Association’s WOMEN IN PARKING ACCELERATE CONFERENCE
NPA Newsroom, May 3, 2021
Parker Technology Announces Newly Promoted COO, Tammy Baker
Parking Today, May 3, 2021
Parker Technology’s New Language Translation Feature is Now Available
Parking Today, April 12, 2021
Parker Technology’s New Language Translation Feature is Now Available
Parking Network, April 12, 2021
Diamond Parking is Now Using Parker Technology’s Customer Service Solution
Parking Network, March 15, 2021
Diamond Parking is Now Using Parker Technology’s Customer Service Solution
Parking Today, March 12, 2021
Delta, the New Parker Technology Software Platform is Here
Parking & Mobility, January 26, 2021
Delta, the New Parker Technology Software Platform is Here
Parking Network, January 25, 2021
City of Eugene Airport is now Using Parker Technology’s Customer Service Solution
Parking Network, January 18, 2021
City of Eugene Airport is now Using Parker Technology’s Customer Service Solution
Parking & Mobility, January 18, 2021
Parker Technology’s Customer Service Solution Implemented in 72 Hours
Parking & Mobility, January 14, 2021
Parker Technology’s Customer Service Solution Implemented in 72 Hours
Parking Today, January 11, 2021
Parker Technology Can Help Parking Owners and Operators Solve New Problems
Parking Network, January 8, 2021
Parker Technology Wins Powderkeg Tech Culture Award for Second Year in a Row
Parking Network, January 6, 2021
2020
City of Billings Implements Parker Technology’s Customer Service Solution in Three Garages
Parking & Mobility, November 9, 2020
City of Billings Implements Parker Technology’s Customer Service Solution in Three Garages
Parking Network, November 9, 2020
City of Billings Implements Parker Technology’s Customer Service Solution in Three Garages
Parking Today, November 6, 2020
Parker Technology Client Experience: Radisson Plaza Hotel
Parking Network, October 20, 2020
Peak Parking Adds Parker Technology’s Solution to Two New Facilities
Parking & Mobility, October 13, 2020
Parker Technology Announces Partnership with Access Professional Systems
Parking Today, October 6, 2020
Parker Technology Announces Partnership with Access Professional Systems
Parking Network, October 6, 2020
Peak Parking Adds Parker Technology’s Customer Service Solution to Two New Facilities
Parking Network, October 1, 2020
Peak Parking Adds Parker Technology’s Customer Service Solution to Two New Facilities
Parking Today, October 1, 2020
Peak Parking Adds Parker Technology’s Customer Service Solution to Two New Facilities
Parking & Mobility, October 1, 2020
City of Columbia, MO is Using Parker Technology’s Customer Service Solution
Parking Network, September 10, 2020
City of Columbia, MO is Using Parker Technology’s Customer Service Solution
Parking Today, September 10, 2020
Parker Technology Announces 27 New Customer Service Agreements in Q2
Parking Network, July 23, 2020
Parker Technology Announces 27 New Customer Service Agreements in Q2
Parking Today, July 22, 2020
Member News: Parker Technology Announces 27 New Customer Service Agreements in Q2
Parking & Mobility, July 22, 2020
Associated Time Becomes An Official Parker Technology Dealer
Parking Today, May 14, 2020
Member News: Associated Time Becomes An Official Parker Technology Dealer
Parking Today, May 14, 2020
Parker Technology Partners with Greenleaf Hospitality Group in Kalamazoo, MI
Parking Today, March 5, 2020
Member News: Parker Technology Partners with Greenleaf Hospitality Group in Kalamazoo, MI
Parking & Mobility, March 5, 2020
2019
Parker Technology Closes $2 Million Seed Round with Elevate Ventures
Parking Today, November 13, 2019
Parker Technology Closes $2 Million Seed Round with Elevate Ventures
Parking Network, November 13, 2019
Member News: Parker Technology Closes $2 Million Seed Round with Elevate Ventures
Parking & Mobility, November 12, 2019
Parker Technology Demonstrates Customer Service Prowess
Parking Network, September 23, 2019
Parker Technology Awarded Top-Rated Customer Experience Team
Parking Today, September 19, 2019
Member News: Bryan Blackwell, Jim Leida & Robyn Rider Join the Parker Technology Team
Parking & Mobility, July 29, 2019
Bryan Blackwell, Jim Leida & Robyn Rider Join the Parker Technology Team
Parking Today, July 29, 2019
Parker Technology Selected as 2019 Indiana Breakout Tech Culture Awards Finalist
Parking Today, July 19, 2019
Parker Technology Pilot Now “Live” at University of Michigan
Parking Today, June 3, 2019
Member News: Parker Technology Pilot Now “Live” at University of Michigan
Parking & Mobility, May 30, 2019
Parker Technology Welcomes Heidi Barker to the Team
Parking Today, March 8, 2019