Ever met someone who quietly makes everything smoother, solving problems before you even realize they exist?
That’s our Client Success (CS) team. They’re the unsung heroes behind every successful partnership at Parker Technology. The bridge between our technology and our clients’ results.
Because at Parker Technology, Client Success isn’t just a department. It’s the reason our partnerships work.
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March is Women’s History Month, a time to celebrate the contributions, expertise and leadership of the women who shape Parker Technology.
From driving innovation and customer experience to leading operations, marketing, client success, quality assurance and technical services, women play a vital role in our growth, culture and success.
To recognize them and all the work they do, we’re highlighting the lessons they’ve learned throughout their careers.
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In this special series, we’re excited to feature some of our very own Parker People, by sharing their stories from previous episodes on our podcast.
Today, we’re focusing on Tammy Baker, COO, and the complexities of delivering exceptional customer service.
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In this special series, we’re excited to feature some of our very own Parker People, by sharing their stories from previous episodes on our podcast.
In this blog post, we dive into the world of frontline management with Lynda Black, Senior Operations Manager at our Indianapolis Call Center.
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In this special series, we’re excited to feature some of our very own Parker People, by sharing their stories from previous episodes on our podcast.
In this blog post, we explore the world of triathlons with Kent King, our VP of Sales, who doubles as a triathlon coach in his spare time.
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Since its inception, Parker Technology has reshaped customer service and technology in the parking industry. While we’ve made strides in efficiencies and automation, our success story is woven with the contributions of remarkable women who play integral roles in our organization’s past, present, and future.
Let’s dive into the remarkable impact of these women on our company’s history.
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In the dynamic world of business, effective management is a key component of success, and this holds true even in seemingly unconventional sectors like parking management.
In a recent episode of “Harder Than It Looks: Parking Uncovered,” Brian sat down with Lynda Black, a call center manager based in Indianapolis. The focus of their discussion? The common challenge of finding and retaining top-tier talent, particularly on the frontline.
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Here at Parker Technology, we say our people are our power. We cannot provide superior customer service to our customers without our committed customer service representatives (CSRs).
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