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Test

Client stories

Hear from our customers

Customer Testimonials playlist
Playlist

Customer testimonials

Client stories Playlist

Real feedback from parking operators and facility managers who use Parker Technology every day.

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Voices of Parker playlist
Playlist

Voices of Parker

Client stories Playlist

Stories and perspectives from across the Parker Technology community.

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Stories of Impact playlist
Playlist

Stories of impact

Client stories Playlist

In-depth looks at how Parker Technology has made a difference for clients across the country.

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Team & culture

Meet the people behind the product

A Peek Behind Parker People playlist
Playlist

A peek behind Parker people

Team & culture Playlist

Get to know the team members who make Parker Technology’s customer service model work.

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2025: A Year in Review
Video

2025: A year in review

Team & culture Video

An overview of Parker Technology’s major company milestones from 2025.

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The Evolution of Value
Video

The evolution of value

Team & culture Video

From command center to industry-leading customer experience software — the story of how Parker Technology’s value has evolved over the years.

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Events

Conference & industry highlights

FUSION26 conference playlist
Playlist

FUSION26 conference

Events Playlist

Recaps and highlights from the FUSION26 parking industry conference.

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FUSION25 experience playlist
Playlist

FUSION25 experience

Events Playlist

Sessions and stories from the FUSION25 conference.

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Industry Events playlist
Playlist

Industry events

Events Playlist

Parker Technology at trade shows, panels, and industry gatherings.

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Product

See the solution in action

When Parking Goes Wrong, Parker Technology's Your Safety Net
Video

When parking goes wrong, Parker Technology’s your safety net

Product Video

When parking demand spikes, problems multiply and revenue slips. Built specifically for parking and fully integrated with your existing systems, Parker Technology acts as your safety net — keeping customers moving, gates flowing, and revenue protected.

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Must Be Easy? Think Again!
Video

Must be easy? Think again!

Product Video

Managing parking is anything but simple. From sales and staffing to maintenance and customer service, Parker Technology tackles over 3 million parking problems a year so you don’t have to.

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Made in the Shade
Video

Made in the shade

Product Video

Advanced software, expert support, and cost-effective solutions — join over 200 operators across North America who let Parker Technology take the stress out of parking management.

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Parker Technology's Solution Transforms Customer Service
Video

Parker Technology’s solution transforms customer service

Product Video

See how Parker Technology’s platform transforms the customer service experience for parking operators.

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Level Up Your Parking Ops with Amano ONE and Parker Technology
Video

Level up your parking ops with Amano ONE and Parker Technology

Product Video

See how the Amano ONE and Parker Technology integration streamlines parking operations and elevates customer experience.

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Introducing Our New Platform Feature: Mobile Endpoint
Video

Introducing our new platform feature: Mobile Endpoint

Product Video

A walkthrough of Mobile Endpoint, the latest addition to the Parker Technology platform.

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Introducing Our New Platform Feature: Mobile Queue
Video

Introducing our new platform feature: Mobile Queue

Product Video

A walkthrough of Mobile Queue, the latest addition to the Parker Technology platform.

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Parker Technology's SaaS Platform Streamlines Operations
Video

Parker Technology’s SaaS platform streamlines operations

Product Video

See how Parker Technology’s SaaS platform cuts complexity and keeps parking operations running smoothly.

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Problems We Solve playlist
Playlist

Problems we solve

Product Playlist

A look at the common parking operation challenges Parker Technology was built to address.

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Call Recordings playlist
Playlist

Call recordings

Product Playlist

Real call recordings showing Parker Technology’s customer service specialists in action.

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“Your entire team have been so supportive. USC has been around for 150 years and we are brand new to this kind of technology and being on the receiving end of this level of service.”

— University of Southern California

Los Angeles

“Parker Technology has allowed Preferred Parking to help balance call load volume, and streamline our call center process while always guaranteeing our customers and clients the prompt service they have come to rely on from Preferred Parking.”

— Preferred Parking

Charlotte, NC

“I literally had staff coming in and giving me a hug when we switched. Our staff no longer had to manage the cell phone and this eliminated a majority of their daily stress. They would finally get off shift and just go home.”

— OHSU

Portland, OR

“Partnering with Parker Technology is all about elevating the parking experience. It’s also going to help us streamline our own parking operations, which will significantly reduce our parking management costs.”

— University of Houston

Houston, TX

“The customer service representatives do an excellent job. 90% of the time, they act exactly as I would. They have learned how I operate, do what I expected them to. I had high expectations initially, and Parker Technology proved them correct.”

— City of Colorado Springs

Colorado Springs, CO

“When we started off, we didn’t really know what to anticipate. Again, we previously had manned booths handling questions. Just to give you an idea, when we signed up with Parker, they were answering intercom calls during the evening and weekend hours. We anticipated this to be only 250 calls/month. Today, we’re at 12,000 calls/month.”

— University of Rochester

Rochester, NY

“People can be angry. They’re in a hurry. They want to get out. They’re impatient. Maybe they’re inebriated, whatever the case may be…Every one of those where we’ve had a complaint, I’ve gone back and reviewed it personally and I have not come across one where the CSR has been rude, impatient, belligerent, or anything of that nature. They’ve always been professional, even when dealing with very angry and unpleasant people.”

— City of Bethlehem

Bethlehem, PA

“When automating, there's always this fear of losing a level of customer service, but the Parker 24/7 Call Center has eliminated this concern.”

— Riverside Parking

Louisville, KY

“I'd recommend to any of my peers to focus on parking operations and leave the calls to the Parker 24/7 Call Center.”

— Park-Rite

Detroit, MI

“We were excited to identify Parker Technology as a solution provider within the PARCS world. Due to the breadth of clients Parker Technology partners with, we are leaning on them as experts in this space to collaborate with us to provide the best solutions for our parking guests. They listen to us as a partner as we tackle the opportunities together; they are truly an extension of our own customer service team.”

— Greenleaf Hospitality Group

Kalamazoo, MI

“Parker Technology enables us to deliver the personal, friendly experience that the City of Asheville wants every parking patron to remember.”

— City of Asheville

Asheville, NC

“Parker Technology has been a great addition to our parking facility here in Denver, definitely value add! The Parker team worked quickly in getting the installation performed and ensuring that all equipment was functioning properly.”

— Denison Parking

Denver, CO

“The customer service we receive from the Parker 24/7 Call Center is above any call center I have ever dealt with, or any on-site company we have used.”

— City of South Lake Tahoe

South Lake Tahoe, CA

“Parker Technology's call center helps us provide the standard of excellent service that people expect when they park in a Brandywine garage.”

— Brandywine Realty Trust

Philadelphia, PA

“Combining Parker with remote management by your PARCS system allows you to reach peak ROI and maximize efficiency across one or multiple garages. In the ‘new normal’ of contactless service and automation, Parker is the piece that brings it all together for owners and operators alike to provide a world-class experience for customers.”

— Signature Control Systems

Columbus, OH

“We are thrilled to partner with Parker Technology. The addition of their two-way video communication will truly enhance the customer experience for our end users. Parker’s customer service and response times are second to none in the industry and we are excited to offer our customers this state of the art solution.”

— Associated Time Instruments

Dallas, TX

“Parker has helped One Parking reduce staffing costs for our clients and has enabled us to continue to provide top notch in the lane service at the same time. We have been using Parker for several years and are pleased to continue expanding our partnership with them across the country.”

— One Parking

West Palm Beach, FL

“Parker has been a key piece of our continued success across all of our commercial parking garages. They are proactive, attentive, and professional. Their team consistently goes above and beyond to understand not only the equipment difficulties but also the operations and tenants at every location so they can better assist our customers, tenants and our team. They have become an extension of our team and we couldn't be happier to have found them as a partner!”

— Peak Parking

Austin, TX

“Mixing Parker Technology's dependable platform, authentic concern and stellar customer service, has provided Penn State a recipe for on-campus success through all our operational changes over the last couple years. ”

— Penn State University

State College, PA

“We love the system, the metrics, the real time updates. The staff is excellent and always does a great job. It’s actually quite incredible. It’s like having a real person on-site. We love Parker!”

— Stiles Property Management

Fort Lauderdale, FL

“Parker Technology’s platform for tracking intercom calls and customer issues is intuitive, convenient, and searchable. Having a reliable and responsive intercom service 24 hours a day is great for both our customers and our operations team.”

— Diamond Parking

Seattle, WA