In today’s rapidly evolving business landscape, effective leadership is the bedrock of success. Whether you’re at the helm of a parking services company or leading a multinational corporation, the challenges of navigating an increasingly competitive market and retaining top talent can be daunting.
Read MoreYour new favorite podcast about parking (and so much more). Hosted by brian wolff, CEO of Parker Technology About Our Podcast We as parking professionals know that parking is hard. However, we make it look easy to those from the outside looking in. We created this podcast to facilitate connections and illuminate solutions to common problems […]
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Any company that hopes to continue growing can do so by prioritizing its most valuable asset: its people. At Parker Technology, our people are our power. Every employee brings a unique skillset to the table, and developing talent is paramount to the advancement of our mission.
Read MoreUrgency. Timeliness. Consistency. Each of these plays a key role in an airport environment, where time is always of the essence. “When we’re dealing with something along the lines of an airport, it’s the same as if you’re dealing with a hospital or medical facility. This is such an entity. You want to ensure that your customers are taken care of in the […]
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Urgency. Timeliness. Consistency. Each of these plays a key role in an airport environment, where time is always of the essence. “When we’re dealing with something along the lines of an airport, it’s the same as if you’re dealing with a hospital or medical facility. This is such an entity. You want to ensure that your customers are taken care of in the most professional manner possible,” says Kaitlin Witkowski, Operations Manager at Platinum Parking Canada.
Read MoreHow you will make an impact: Collect, summarize, and analyze information and statistics on existing facility business rules and call statistics Participate in organizational and procedural reviews and the preparation of reports and manuals Participate in reporting status updates and reports to Management in weekly meetings Conduct surveys and perform analysis of QA results for […]
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We are thrilled to welcome the newest member of the Parker Team – Kent King! Starting the first of this month, Kent is our Vice President of Sales. Kent has an extensive background in B2B sales, sales management, and project development. He spent the last seven years working for two of the largest PARCS manufacturers in the parking industry.
Read MoreHow you will make an impact: Build and manage the training program: Create documentation and process control for training programs Work varied shifts to complete initial training for all new CSRs Run training programs at customer locations as needed Maintain and grow the training program: Work with Supervisors to identify training needs Build training programs […]
Read MoreHow you will make an impact: Direct the product lifecycle from concept to delivery Gather requirements and create the product brief User stories Acceptance criteria Mock-up Testing scenarios Work with 3rd party Dev team to define effort and scope Transfer information to Roadmap Manage product request backlog Serve as liaison between Parker and our software […]
Read MoreHow you will make an impact: Manage the daily operations in our Las Vegas Call Center for 2nd shift, which will include a weekend shift. Shifts may also change with notice based on business needs. Supervisor responsibilities include: Queue Management: Watch for trends and respond accordingly High call volumes from a facility or lane Missed […]
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