Driving a Better Parking Experience
There's a better way to manage intercom and inbound customer service calls.
We combine parking domain expertise, a flexible software platform and our professional customer service center, or your staff, to ensure customer problems are resolved efficiently, according to your facility's business rules.
Must Be Easy? Think Again!
When people assume managing parking is a breeze, you know the truth - it's anything but! From juggling sales and marketing to handling maintenance and staffing, the challenges are endless.
But fear not, Parker Technology has your back, tackling over 3 million parking problems a year. Whether you prefer DIY or full support, we've got you covered, from revenue collection to customer service and everything in between. Say goodbye to parking headaches and hello to a smoother, stress-free experience with Parker Technology!
Industries We Serve
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Higher Education
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Municipality
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Private Operator
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Healthcare
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Hospitality
We Answer the Call
The vast majority of “help” calls are due to confusion, not automation failure. At Parker Technology, we provide the software platform and friendly interaction your customers need to clear up confusion and be on their way. On average, we answer calls in 11 seconds and resolve issues in under a minute.Our Latest Content
Maximizing Customer Satisfaction: Quality Assurance's Impact Pt. 1
If you own or manage a parking facility, you know that delivering top-notch customer service is critical. High-quality support will help ensure you don’t lose parking customers to competing facilities. Plus, excellent customer service can attract more clients to your business, resulting in higher revenue.
Read More ›Podcast EP 12 Rewind: Introducing The Parketing Collective and Ultra Distances with New Shoe Day
This episode is a masterclass in parking marketing or “Parketing.” We sat down with 3 incredible marketing leaders in parking, RJ Juliano, Sarah Becherer, and our own Heidi Barber, who are introducing the new “Parking Collective.”
Listen Now ›Downtown Tempe case study
In Tempe, Arizona, managing parking operations while the city grows rapidly poses significant challenges. By utilizing Parker Technology, the city adapts to growth demands, staffing challenges, and creates a better parking experience for citizens and visitors alike.
Read More ›Calculate Your Investment
We can't put a price on peace of mind. But a cost estimate for your facility? We can help with that.
Get An Estimate