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Welcome, Mona Rodriguez to the Parker Team
We are thrilled to welcome the newest member of the Parker Team – Mona Rodriguez! Starting this week, Mona is our Call Center Manager for our Las Vegas Call Center.
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Author: Katelyn Perman
Welcome, Tamica Jones to the Parker Team
We are thrilled to welcome the newest member of the Parker Team – Tamica Jones! Starting this week, Tamica is our Second Shift Call Center Manager for our Indianapolis call center.
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City of Bethlehem Enhances Customer Service
Parker Technology helps the City of Bethlehem Parking Services deliver on its promise to provide its guests with efficient, friendly customer service through technology advancement, allowing two-way communication assistance, integration with existing PARCS equipment, powerful reporting, and superior customer service.
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What Happens If… Part 2
Many issues can arise when parking facilities don’t utilize a system that optimizes daily operations. Traffic in lanes gets backed up, online reviews are posted, and the gate is vended more often. A quality system, like our 24/7 on-demand assistance, will not only benefit your staff, but if you align your priorities with operations, you will consistently deliver a satisfactory customer experience.
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What Happens If… Part 1
At Parker Technology, we realize that many things can go wrong when parking facilities don’t utilize a system that optimizes daily operations. Help calls can overwhelm parking managers, resulting in lost revenue, broken gates, etc. A quality system, like Parker’s 24/7 on-demand assistance, will not only benefit your staff, but if you align your priorities with operations, you will consistently deliver a satisfactory customer experience.
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