Category: Blog

What is a parking management solution?

February 9th, 2021

Parking management system is a term used for a variety of solutions and products in the parking industry. It can include software, hardware, manual methods, or a combination of these, to manage parking operations.

Five Questions with Brian Wolff

February 1st, 2021

Brian is a Michigan native with a fantastic laugh and a fondness for golf and baseball. He is known for his authentic concern, and leading with core values. His weaknesses are donuts and cigars.

Delta, the New Parker Technology Software Platform is Here

January 25th, 2021

With this major software update, the platform is faster, more stable and extensible to more parking software platforms through APIs. Delta’s new and fully-scalable architecture takes advantage of all attributes of a cloud-based software platform. It is a launching off point for Parker Technology to add value for its customers, by connecting in new and improved […]

How We Consistently Deliver Excellence

January 21st, 2021

The key to our excellent customer service (and 95% customer retention rate) is our quality program.

City of Eugene Airport is Now Using Our Customer Service Solution

January 18th, 2021

We are proud to now serve City of Eugene Airport. Our integrated FlashParking solution is live at four pay-on-foot stations and 17 lanes.

How to Improve Computer Horsepower without Breaking the Bank

January 12th, 2021

For a fraction of the cost, we could upgrade our existing hardware with some key components that markedly improved the speed, ease of use, and reliability of our call center computers.

5 Steps to Measuring Quality

January 11th, 2021

What gets measured, gets managed. “You can talk about something all day long, but if you don’t put some data behind it and actually measure it, it will not show that it’s important.” Tammy Baker, Vice President of Client Experience Developing a quality program is an important part of ensuring your team accomplishes priorities and […]