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Parker Technology wins Top-Rated CX Team Culture
We are proud to announce that on Thursday December 17th, 2020, Parker Technology won, for the second year in a row, a Powderkeg National Tech Culture award.
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Category: Blog
Five Questions with Heidi Barker
Heidi prefers variety over routine. She is known for her follow-through, and leading a team through a project from start to finish. Her weaknesses are chocolate chip cookies and floral prints.
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Year in Review: 2020, a Year of Resilience
This year has been difficult, to say the least. But boy, are we thankful to be part of such a resilient, gritty industry. When we had to adapt quickly in a changing world, we didn’t have to do it alone. With challenges aplenty, it’s even more important to celebrate the high notes!
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Our New Software Platform is Here
Our new software platform is here. It’s part of our commitment to staying ahead of evolving technology to serve our customers better.
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Customer Reviews – a Powerful Insight into Your Operation
Managing customer reviews can help you attract customers to your garage, and improve operations.
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VP of Client Experience Tammy Baker on How Parker Technology Understands Client Needs
We service a need that a lot of companies really don’t have the facilities or the patience to take care of. The customers in the lane are very important and they need to be taken care of properly, but you don’t always have the facilities, the time, the energy to really help them.
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CEO Brian Wolff Explains the Real Value of Parker Technology
Watch the video above, or read below, to hear from Brian Wolff, President & CEO, about our value. Check out our videos page for more.
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City of Billings Implements Parker Technology’s Customer Service Solution in Three Garages
City of Billings, Montana recently implemented our integrated FlashParking solution in three garages. Intercom calls were interrupting staff at all hours of the day, and therefore making it hard for them to do their best work, the city sought a way to take those calls off their plate.
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Authentically Parker: Our Company Culture
Watch the video above, or read below, to hear from Brian Wolff, President & CEO, and Tammy Baker, VP of Client Experience, about our company culture.
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Client Experience: Radisson Plaza Hotel
Guest Experience Manager, Katie Hallup, shares her experience with our team, and the impact our solution has made on customer experience, staffing strategy, and revenue collection.
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