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Five Questions with Bret Smith
Bret is the newest addition to our Client Success team! He was part of the Orr Fellowship here in Indianapolis and worked in Client Success with Sharpen Technologies and Postal.io most recently.
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Category: Blog
3 Steps to Achieve Operational Excellence
In the automated parking industry, there is no room for error. It’s a fast-paced, competitive market. If your business doesn’t deliver, your customers will find somewhere else to park. One bad experience can lose you up to ⅓ of your customer base.
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The Digital Parking Transformation: An Evolving Market
Is your business digitally transforming? The process of digital transformation integrates technology into every aspect of a business, making innovation an ongoing top priority as time goes by and the company continues to grow.
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Introducing Authenticx: Quality Assurance for a Better Parking Experience
At Parker Technology, we are always looking for better ways to manage intercom and inbound customer calls. And one way we do this is by offering flexible software solutions that enable you to improve your level of service on your terms.
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Core Value #6: Above & Beyond
At Parker Technology, we have a collection of core values that guide us. Whether we’re making a big decision about the direction of the company or small decisions about how to interact with our colleagues and clients, we turn to our core values.
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Core Value #5: Noble Intent
We strive to act with Noble Intent, assuming that everyone we interact with has Noble Intent. We emphasize trust in every relationship and give them the benefit of the doubt. Read on for some things we do to uphold our belief of Noble Intent in others.
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The Power of Human Connection
There is no denying that technology and digital automation have made many aspects of our lives easier and more convenient. However, there is such a thing as too much technology. Or rather, too many screens and not enough human interaction.
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Core Value #4: Excellence in Communication
At Parker Technology, we deeply believe in embracing core values that teach our staff to do great things and provide great customer service. And today, we are talking about Excellence in Communication.
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So Much MORE Than Just a Call Center…
At Parker Technology, we are so much more than just your average call center. With our parking domain expertise, flexible software platform, and professional customer service center, we are driving a better parking experience one customer at a time.
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Company Culture Eats Strategy For Breakfast
When you picture a thriving company, what qualities come to mind?
Perhaps it’s a strong employee work ethic, solid management, or an airtight business plan. Although these qualities are important, by far the most critical part of building an exceptional business is developing a strong company culture that abides by its core values.
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