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Category: Feature Functionality

Client Story: CampusParc at The Ohio State University

CampusParc at The Ohio State University is the parking operator at one of the largest campus parking systems in the country and are responsible for overseeing all parking assets, including maintenance and operation of the parking facilities. They work hard to facilitate an easy and efficient parking experience for every member of the university community.

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Parker Platform Issues & Resolutions

Our Flexible Solution: SaaS & Hybrid Approach

We realize that not everyone needs our customer service team to answer calls 24/7, or at all for that matter. We also realize there’s a common misconception that we’re purely a services company, when in fact, we’re a software-ledservices company. One of the reasons our customer service team is so effective at handling inbound customer service calls is because of the robust and flexible software platform we’ve built and refined over the years.

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How to Implement Technology Successfully

Current and emerging technologies are finding their way into every aspect of our lives. The world of parking is no exception. Tech helps parking operators use space more efficiently, which makes it an asset in crowded urban areas where square footage is at a premium. And of course, technology has the power to make parking more convenient for drivers.

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Amano ONE + Parker API Integration

New API Integration: Amano ONE

We’re thrilled to announce that our software platform and two-way video functionality are now fully integrated with Amano ONE PARCS equipment. This integration takes our solution and adds another layer of convenience for parking management and end-users.

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Parker x Ocra Strategic Alliance

Announcing Our Strategic Alliance with Ocra

Parker Technology has officially entered into a strategic alliance with Ocra! And together, we’re introducing our innovative partner API to better serve customers experiencing redemption and access issues with third-party reservations.

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Mobile Queue

Introducing Our New Mobile Suite: Mobile Queue & Mobile Endpoint

In recent years, just about every industry has fully adapted to the digital age. We now can do just about anything from a mobile phone, including paying for parking. It’s now easy as ever to quickly pay for parking from an app or by text. Unfortunately, sometimes things can go wrong with technology or patrons have trouble understanding how to use it.

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Parker Technology - two-way video patents

Fun Fact: We Own 4 Novel-Use Patents

At Parker Technology, we strive for excellence by bringing our clients innovation and ingenuity to help them deliver a quality parking experience for their customers. Quality and consistency in excellent customer experiences are essential to growth and success.

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We’re Your Troubleshooting Partner

Here at Parker Technology, we understand that technology isn’t perfect—and it’s typically because it lacks that personal touch—which is why we believe in elevating the customer experience and troubleshooting problems by providing personal, on-demand assistance. Think of us like your troubleshooting partner. You operate the garage, we provide the customer service solution.

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