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Category: Parker People

9 Leadership Lessons from the Women at Parker Technology

March is Women’s History Month, a time to celebrate the contributions, expertise and leadership of the women who shape Parker Technology. 

From driving innovation and customer experience to leading operations, marketing, client success, quality assurance and technical services, women play a vital role in our growth, culture and success. 

To recognize them and all the work they do, we’re highlighting the lessons they’ve learned throughout their careers.

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Podcast EP 30 Rewind: Disrupting Parking Conferences

In this special episode of Harder Than It Looks: Parking Uncovered, host Brian Wolff, CEO of Parker Technology, welcomes Heidi Barber, VP of Marketing at Parker Technology, and Courtney Cooper, Events & Community Manager at Parker Technology, to discuss FUSION25 – Parker Technology’s first-ever user conference. 

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How Our Team Brings Our Mission to Life

As we move through another year, we’re taking a moment to reflect on the mission that drives us every day:

“To optimize customer experience and revenue for our clients, and their customers, by providing a workflow platform and outsourced exception handling to manage operations more efficiently.”

This commitment is woven into everything we do, and each department within our organization plays a vital role in making it happen.

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The Value of Trade Shows: Courtney and Shelley’s 2024 Experiences

Trade shows are more than just industry events—they are opportunities to connect, learn and grow, both professionally and personally.

Reflecting on their 2024 trade show experiences, Courtney Cooper, Events & Community Manager, and Shelley Bullock, Regional Sales Executive – East Coast, emphasized just how impactful these events are for their roles, our team and the industry.

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Parker People Series: Lynda Black, Tackling Talent Challenges

In this special series, we’re excited to feature some of our very own Parker People, by sharing their stories from previous episodes on our podcast.

In this blog post, we dive into the world of frontline management with Lynda Black, Senior Operations Manager at our Indianapolis Call Center.

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Parker People Series: Kent King, Triathlon Enthusiast

In this special series, we’re excited to feature some of our very own Parker People, by sharing their stories from previous episodes on our podcast.

In this blog post, we explore the world of triathlons with Kent King, our VP of Sales, who doubles as a triathlon coach in his spare time.

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The P.A.R.K.E.R. Care Model

At Parker Technology, we solve over two million parking problems per year. To date, we’ve resolved over 5 million customer service calls – that number is growing every day. Thousands of calls are routed through our customer service center every year. 
You can’t run a company that answers so many customer calls without having an exceptional system in place. Our customer service representatives use the P.A.R.K.E.R. Care Model, our unique approach to customer service resolutions.

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