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The Experience of a Customer Service Representative
Here at Parker Technology, we say our people are our power. We cannot provide superior customer service to our customers without our committed customer service representatives (CSRs).
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Category: Parker People
Balancing Costs + New Hires as Business Grows
At any size company, one of the most challenging aspects of growth is maintaining the proper ratio of employees.
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Anticipating NPA 2023 + Cherishing Memories
As fall approaches, so does the last half of our trade show season. Last year’s trade shows were a resounding success, leaving us with unforgettable memories and eager anticipation for what this year has in store.
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The Evolution of Our Value
Over the past decade, our value has evolved. We started as a command center and have transformed into the industry-leading customer experience software solution we are today. We are invaluable to our customers because we help them enhance their customer experience, collect more revenue and improve their operational efficiency. This is our value.
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Leadership 101: Fierce Determination
In today’s rapidly evolving business landscape, effective leadership is the bedrock of success. Whether you’re at the helm of a parking services company or leading a multinational corporation, the challenges of navigating an increasingly competitive market and retaining top talent can be daunting.
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Unlocking Success: Choosing the Right Tech Partner
In the rapidly evolving parking industry, selecting the right technology partner has become a strategic decision that can shape the trajectory of your business. A successful tech partnership goes beyond providing mere tools; it brings expertise and experience that empower you to focus on your core mission and vision. It amplifies your business model, enhancing efficiency and delivering unparalleled value to your services.
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Welcome, Logan Seger to the Team!
We are thrilled to welcome the newest member of the Parker Team: Logan Seger! Logan started last week as our East Coast Regional Sales Executive.
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4 Steps for Successfully Developing Talent
Any company that hopes to continue growing can do so by prioritizing its most valuable asset: its people. At Parker Technology, our people are our power. Every employee brings a unique skillset to the table, and developing talent is paramount to the advancement of our mission.
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Be Curious One Moment Longer
How many times have you jumped to conclusions, put your foot in your mouth, or made assumptions that turned out to be incorrect? One of the best ways to prevent this situation is to be curious and continuously ask questions.
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Five Questions with Bret Smith
Bret is the newest addition to our Client Success team! He was part of the Orr Fellowship here in Indianapolis and worked in Client Success with Sharpen Technologies and Postal.io most recently.
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