Category: Parker Platform
Urgency. Timeliness. Consistency. Each of these plays a key role in an airport environment, where time is always of the essence. “When we’re dealing with something along the lines of an airport, it’s the same as if you’re dealing with a hospital or medical facility. This is such an entity. You want to ensure that your customers are taken care of in the most professional manner possible,” says Kaitlin Witkowski, Operations Manager at Platinum Parking Canada.
Read More Parker Technology has officially entered into a strategic alliance with Ocra! And together, we’re introducing our innovative partner API to better serve customers experiencing redemption and access issues with third-party reservations.
Read More In the automated parking industry, everything moves quickly, which means streamlining processes for efficiency is critical. The more organized and optimized your business processes are, the more productive you will be. And, of course, improved productivity means more revenue.
Read More 2022 has been a year of tremendous growth on many fronts. We are excited to share our biggest achievements and give a sneak peak into 2023!
Read More At Parker Technology, we are always looking for better ways to manage intercom and inbound customer calls. And one way we do this is by offering flexible software solutions that enable you to improve your level of service on your terms.
Read More There is no denying that technology and digital automation have made many aspects of our lives easier and more convenient. However, there is such a thing as too much technology. Or rather, too many screens and not enough human interaction.
Read More At Parker Technology, we are so much more than just your average call center. With our parking domain expertise, flexible software platform, and professional customer service center, we are driving a better parking experience one customer at a time.
Read More Parker Technology has worked with businesses in all types of industries. We’ve partnered with universities, municipalities, private companies, and healthcare facilities. Regardless of the location or type of operations, our clients are finding success with our customer service experience. They love the solution we provide! Our service has allowed them to keep traffic and revenue flowing.
Read More In recent years, just about every industry has fully adapted to the digital age. We now can do just about anything from a mobile phone, including paying for parking. It’s now easy as ever to quickly pay for parking from an app or by text. Unfortunately, sometimes things can go wrong with technology or patrons have trouble understanding how to use it.
Read More At Parker Technology, we strive for excellence by bringing our clients innovation and ingenuity to help them deliver a quality parking experience for their customers. Quality and consistency in excellent customer experiences are essential to growth and success.
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