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2022: Year in Review
2022 has been a year of tremendous growth on many fronts. We are excited to share our biggest achievements and give a sneak peak into 2023!
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Category: Our Solution
Introducing Authenticx: Quality Assurance for a Better Parking Experience
At Parker Technology, we are always looking for better ways to manage intercom and inbound customer calls. And one way we do this is by offering flexible software solutions that enable you to improve your level of service on your terms.
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Core Value #6: Above & Beyond
At Parker Technology, we have a collection of core values that guide us. Whether we’re making a big decision about the direction of the company or small decisions about how to interact with our colleagues and clients, we turn to our core values.
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Core Value #5: Noble Intent
We strive to act with Noble Intent, assuming that everyone we interact with has Noble Intent. We emphasize trust in every relationship and give them the benefit of the doubt. Read on for some things we do to uphold our belief of Noble Intent in others.
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The Power of Human Connection
There is no denying that technology and digital automation have made many aspects of our lives easier and more convenient. However, there is such a thing as too much technology. Or rather, too many screens and not enough human interaction.
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Core Value #4: Excellence in Communication
At Parker Technology, we deeply believe in embracing core values that teach our staff to do great things and provide great customer service. And today, we are talking about Excellence in Communication.
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So Much MORE Than Just a Call Center…
At Parker Technology, we are so much more than just your average call center. With our parking domain expertise, flexible software platform, and professional customer service center, we are driving a better parking experience one customer at a time.
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Company Culture Eats Strategy For Breakfast
When you picture a thriving company, what qualities come to mind?
Perhaps it’s a strong employee work ethic, solid management, or an airtight business plan. Although these qualities are important, by far the most critical part of building an exceptional business is developing a strong company culture that abides by its core values.
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Core Value #3: Critical Thinking
At Parker Technology, using critical thinking to solve problems isn’t just part of our job; it’s also one of our core values. We believe it’s the best way to find effective solutions for our clients. We’re big believers in thinking outside the box and facing challenges with an “adapt and overcome” approach. Using critical thinking and problem-solving for our clients is simply part of our culture and the way we do business.
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Benefits of Operational Excellence
Operational excellence plays an integral part in managing and growing a successful company. Although this concept may look different depending on your industry, whether it be software, manufacturing, healthcare, or another sector, you can use this tool to get the most out of your employees and optimize the efficiency of your business processes.
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