Paying for parking just got easier and more convenient than ever with the launch of our new Text-to-Pay feature.This is the second of numerous innovations scheduled to be released this year from our recently deployed software platform, Delta.
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Parker Technology does more than help frazzled customers. Companies using our solution also experience revenue increases and better data insights. Really, everyone benefits. Let’s break down some of the perks.
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The university implemented our flexible customer service solution. Our software puts a dashboard with facility information at customer service representatives’ fingertips, for efficient call resolution. During the week, Penn State’s parking administration office uses the platform to handle help calls. On weekends, nights and holidays, calls are seamlessly redirected to the Parker call center, where Parker’s highly-trained CSRs answer calls using the same platform.
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