Each of us have different experiences that impact our perception of events as they unfold. I found that my past experience with a person, or group of people, was one of the biggest limiting factors to my ability to broaden my circle of influence, to be included on the growth of an initiative or to […]
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Self-service automation is taking over. You can’t go to a grocery store, an airport or a restaurant without interacting with a machine where a human once stood. The automated machines in parking garages known as PARCS equipment are no different. The parking industry led the way when operators started replacing cashiers with automated payment kiosks more than 15 years ago. And while it’s true that automation is becoming the norm, human failure in front of that automation is happening much more than you realize.
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