Our Solution Benefits

In the past decade, automation has overtaken the parking industry. Now, a second big change is here, and it’s all about the human touch, and the customer experience. Now, customers expect experiences that are on-par with brands like Chick-Fil-A, Hilton Hotels, and Disney.

Parking guests want to enter and exit garages without interacting with staff. But, when they need help, they want it instantly, and at a social distance. Customer service is expected to be “everywhere and nowhere” all at once. Live help must complete the transaction to capture revenue, get the guest on their way quickly, and deliver a great experience, so that the guest wants to come back.