At Parker Technology, we deeply believe in embracing core values that teach our staff to do great things and provide great customer service. And today, we are talking about Excellence in Communication.
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At Parker Technology, we are so much more than just your average call center. With our parking domain expertise, flexible software platform, and professional customer service center, we are driving a better parking experience one customer at a time.
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When you picture a thriving company, what qualities come to mind?
Perhaps it’s a strong employee work ethic, solid management, or an airtight business plan. Although these qualities are important, by far the most critical part of building an exceptional business is developing a strong company culture that abides by its core values.
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At Parker Technology, using critical thinking to solve problems isn’t just part of our job; it’s also one of our core values. We believe it’s the best way to find effective solutions for our clients. We’re big believers in thinking outside the box and facing challenges with an “adapt and overcome” approach. Using critical thinking and problem-solving for our clients is simply part of our culture and the way we do business.
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We are thrilled to welcome the newest member of the Parker Team – Lisa Jones! Starting last month, Lisa is the Technical Services Manager.
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At Parker Technology, we teach our staff to embrace our core values each and every day because we believe that empowering our employees to be great and do great things leads to superior customer experiences. One of our most cherished core values is Servant’s Heart.
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Even three weeks after the IPMI 2022 Conference, it is still difficult for me to adequately voice what an amazing experience I had in New Orleans! I loved having the opportunity to dive straight into the parking industry with thousands of other parking professionals. From PARCS providers, to innovative data solution software companies, to a massage chair in the booth right next to us, there was a lot to see and do – and frankly not enough time to see it all.
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“Honesty and Integrity” is the heart of our core values, setting the stage for us all to be transparent and open while maintaining the dignity of those around us. For us to grow and evolve both personally and as an organization, we have to be honest with each other. It is essential to know how we each feel about policies and procedures, communication, the way we are treated, how we feel while at work…the entire package. Honesty and Integrity in all we do and say.
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Before working at Parker Technology as a Marketing Intern, my knowledge of the parking industry was very slim. During my first few days, I was shocked by how big the industry is and how it is still growing so rapidly. Whenever I went to park my car, it never occurred to me that a company like Parker Technology was out in the world helping people, even in places you’d least expect it. However, now it is all I think about when I’m driving around and see a garage. I wonder to myself, “do they utilize Parker,” and if not, we should talk to them! One could say this is a blessing or a curse, but at least I’m in good company, as the team I work with has the same thoughts while driving around any city with paid parking.
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We are thrilled to welcome the newest members of the Parker Team – Manny Carcamo and Julia McGrath! Starting last month Manny is the Inside Specialist and Julia is the Summer Marketing Intern.
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