Skip to main content

Tag: customer experience

Benefits of Operational Excellence

Operational excellence plays an integral part in managing and growing a successful company. Although this concept may look different depending on your industry, whether it be software, manufacturing, healthcare, or another sector, you can use this tool to get the most out of your employees and optimize the efficiency of your business processes.

Read More
Parker Technology - Operational Excellence

Operational Excellence Is Key. Here’s Why.

Operational excellence is a critical part of getting the most out of your business. With Parker Technology’s dedication to operational excellence, your company can provide optimal parking for your customer and client base.

Read More

Core Value #2: Servant’s Heart

At Parker Technology, we teach our staff to embrace our core values each and every day because we believe that empowering our employees to be great and do great things leads to superior customer experiences. One of our most cherished core values is Servant’s Heart.

Read More

6 Ways to Improve the Customer Experience

It’s exciting to think about how technology is reshaping the customer service experience. There’s no longer a need to wait hours or days to get answers to your questions. Help is always right at your fingertips.

Read More
Julia McGrath

Through the Eyes of an Intern

Before working at Parker Technology as a Marketing Intern, my knowledge of the parking industry was very slim. During my first few days, I was shocked by how big the industry is and how it is still growing so rapidly. Whenever I went to park my car, it never occurred to me that a company like Parker Technology was out in the world helping people, even in places you’d least expect it. However, now it is all I think about when I’m driving around and see a garage. I wonder to myself, “do they utilize Parker,” and if not, we should talk to them! One could say this is a blessing or a curse, but at least I’m in good company, as the team I work with has the same thoughts while driving around any city with paid parking. 

Read More

Successful Partnership with UT Health San Antonio

Parker Technology has worked with businesses in all types of industries. We’ve partnered with universities, municipalities, private companies, and healthcare facilities. Regardless of the location or type of operations, our clients are finding success with our customer service experience. They love the solution we provide! Our service has allowed them to keep traffic and revenue flowing.

Read More

PIE 2022: A Fresh Perspective

Trade shows and conferences are essential when staying connected with old friends and meeting new partners. The Parking Industry Expo has been a great way to connect with other members of the parking industry and learn more about changes and innovations in the industry. It is a way we can all spend time together and catch up with what we’ve been doing over the past year. This year, I got to see it from a fresh perspective.

Read More
Mobile Queue

Introducing Our New Mobile Suite: Mobile Queue & Mobile Endpoint

In recent years, just about every industry has fully adapted to the digital age. We now can do just about anything from a mobile phone, including paying for parking. It’s now easy as ever to quickly pay for parking from an app or by text. Unfortunately, sometimes things can go wrong with technology or patrons have trouble understanding how to use it.

Read More