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Tag: our solution

Parker Technology Consumer Data Report

Why Calling for Help Feels Like a Big Deal (Even When It’s Not)

Picture this:

You’re sitting at the exit gate. You’ve scanned your ticket, inserted your card…and yet, the gate refuses to lift.

So, you do what we’ve all done. You pause. You sigh. You stare at the screen, willing it to work. And finally, you press for help.

That one small press is more than an action: it’s a moment of human psychology in motion.

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Human Help Isn’t Old-School…It’s Essential

Some people think “automation” means “elimination.”

As in, eliminate the humans, eliminate the headaches, eliminate the cost.

But anyone who’s ever screamed “REPRESENTATIVE!” into their phone at a voice menu knows that automation doesn’t always equal improvement.

At Parker Technology, we believe in a better balance. Because when your gate won’t lift, your ticket won’t scan and you’ve got somewhere to be, there’s only one thing that truly fixes the problem: another human who can help.

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IPMI Happy Hour 2024

Why Real, Human Interaction Still Wins in Business

In a world buzzing with digital notifications and constant online noise, there’s something deeply powerful about shaking someone’s hand. 

The moment you find something in common over coffee, share a laugh at happy hour or make eye contact across the expo hall – that’s not just a connection. That’s a conversion (or retention) in motion.

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Parking Base + Parker Technology API Integration

Parker Technology has partnered with Parking Base to roll out a brand-new API integration – and we’re pretty excited about it. 

This integration brings some great benefits to the table for both gated and gateless parking operations.

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Maximizing the Value of the Parker Technology Solution 

We say this all the time, but in today’s parking industry, creating seamless and efficient customer experiences is key to success. 

We understand this better than anyone. That’s why our platform is designed to document procedures, efficiently inform staff and record the data from the interaction for future use.

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Parker Platform Benefits Webinar

Parker Platform Benefits: Ongoing Customization and Client Success 

In the parking industry, managing operational efficiency, while ensuring customer satisfaction, is crucial. With challenges like handling complex data, ensuring staff training and identifying areas for improvement, many parking operators seek effective ways to streamline processes and maximize their revenue.

In our recent webinar, Parker Platform Benefits, industry experts shared valuable insights on how leveraging data, prioritizing customer success and ensuring flexibility in operations can make a significant difference.

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AI in Parker Technology's Bus Strat

Unlocking the Future: AI’s Role in Parker’s Business Strategy

Artificial intelligence (AI) is reshaping industries at an incredible pace, and businesses that fail to integrate it into their operations risk falling behind. At Parker Technology, we’re not just looking at AI as a trend, but as a transformative tool to enhance both our customer experience and internal efficiency.   

In this blog, we’ll share how AI has become a part of our operations and how it’s helping us shape processes and discover new opportunities.

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Maximizing Revenue

Maximizing Revenue and Customer Service: Overcoming Today’s Parking Industry Challenges

In today’s evolving parking industry, operators face numerous challenges that threaten both revenue and customer satisfaction. From budget constraints to revenue recovery exceptions, parking facilities must adapt to a rapidly changing environment to maintain profitability.

With increasing pressure to do more with less, how can parking operators navigate these obstacles while continuing to provide excellent service?

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