Upcoming Events

Past Webinars

Let’s Set the Standard: Customer Experience in Parking

Join industry leaders Tammy Baker, COO of Parker Technology, and Sam Bliese, Director of IT Operations at Umojo, as we collaborate to set new standards for customer experience in the parking industry.

Parker Platform Benefits – Ongoing Customization & Client Success

Join us for an insightful webinar where we’ll dive deep into how Parker Technology’s platform offers ongoing customization to meet your specific business needs. Learn how our client success model ensures continued success through data-driven strategies and collaborative partnerships.

Maximizing Revenue & Customer Service Under Budget Constraints

Join us for an insightful webinar on maximizing parking revenue, focusing on cost savings, revenue generation, and practical tools for ROI calculation. This session is tailored for budget-conscious parking operators and private facility managers looking to optimize their operations.

The Power of Alignment: Delivering an Excellent Customer Experience

Every company has a “why” behind their customer service promise. Tammy Baker, COO at Parker Technology and Kevin Bopp, CEO at Park Rite, invite you to examine how well your parking operations align with your company’s vision, and how this relates to consistently delivering an excellent customer experience.

Customer-Centric Parking: CX Strategies for Enhancing Brand Loyalty

In this webinar, Claudia Lopez, Client Experience Manager at Parker Technology, and Evan Adams, Director of Operations at Peak Parking, illuminate methods of transforming your parking facility with efficiency and customer satisfaction.

How the Synergy Between Tech Partners Streamlines the Customer Experience

In this session, Brian Wolff, President & CEO of Parker Technology, and Ethan Glass, CEO of Ocra, will discuss the value of strategic alignment between technology partners, and how different solutions can work together to improve the customer experience.

Maximizing Customer Satisfaction: QA’s Impact on the Bottom Line

In this webinar, Amber Boltjes, Quality Control Supervisor, and Brian Wolff, President and CEO, of Parker Technology, will explore the direct impact of quality assurance and customer experience on the bottom line, and how to develop best practices for a QA team.

Streamline Customer Support: Reducing Parking Strain

In this webinar, Scott Gould and Kent King, show you how Parker Technology can alleviate the stresses of customer service while boosting parking revenue.

Overcoming Challenges in a Gateless Era

In this webinar, Tammy Baker, COO, and Kent King, VP of Sales, will explore how to optimize your customer experience, while facing new challenges as a result of implementing gateless technology.

Digging Into Your Data

We will explore all the data that our Parker Client Portal provides through the Performance Page. You will learn how to export this data into an Excel Spreadsheet and how to interpret, filter, and extrapolate valuable data that will help identify any areas of opportunity in your operations. We will provide a high-level overview of the formulas used and help you create your template to be used for all future data reporting.

The Parker Technology Platform

Are you curious about how our software platform enables our customer service team to be so successful? Tune in for an insightful webinar on how to harness the full potential of the Parker Platform. Whether you’re a seasoned user or new to the platform, this training session will provide you with in-depth knowledge, practical tips, and hands-on demonstrations to optimize your customer interactions.

The Parker Technology Solution

Are you curious about what we do, why we do it, and how we do it? Look no further! In this engaging and informative webinar, we will take you on a journey through the heart of our organization, giving you an insider’s view of our mission and methods.