In parking garages, parking lots, and other places people park, Parker Technology’s solution provides virtual ambassadors who can instantly assist parking guests as soon as questions and issues arise. Our solution is speedy, reliable, and easy-to-use. And those qualities have never been more important.
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Today we’re excited to finally announce our official partnership agreement with TIBA Parking. We’ve worked collaboratively to engineer an integrated two-way video customer experience solution on TIBA’s X-60 line of PARCS equipment. As well as an audio integration for X-30 and X-60 equipment, for SIP or third-party VOIP.
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Parker Technology is there when no one else is, to help customers avoid moments like this. We are the leading authority on all things parking customer experience. From our accessible software platform to our amicable customer service representatives, Parker Technology will drive away your parking problems, one customer at a time. Curious how? Read on to find out how we can help you!
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Focusing on customer experience is a top priority for businesses large and small across industry and service sectors. How come? In today’s world of instant gratification and digital dominance, companies that care about their customers stand out. The customer experience begins even before people enter your facility or walk into your store. For drivers, it starts when they park. And that’s where Parker Technology comes in.
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Paying for parking just got easier and more convenient than ever with the launch of our new Text-to-Pay feature.This is the second of numerous innovations scheduled to be released this year from our recently deployed software platform, Delta.
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Let’s face it, every garage is complicated, and we have no doubt your garage is unique. The fact is, we work with hundreds of different facilities, each of which manages garages differently. With our flexible solution, which includes the intercom / PARCS equipment and software platform needed to enable our call center service, there are a variety of configurations we can tailor to fit your needs.
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In addition to the external-facing new features we’ve added to our Platform over the past few months, we are also continually improving and enhancing our software feature functionality internally. These capabilities will help our CSRs be more efficient and provide you (our beloved customers) with visibility into the value we bring each day/week/month.
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Parker Technology does more than help frazzled customers. Companies using our solution also experience revenue increases and better data insights. Really, everyone benefits. Let’s break down some of the perks.
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Four ways that we can be an extension of your team. Our call center service is more than just an outsourced solution. We want to be your partners, aligning with your internal team and the overall objectives of your operation. We become an extension of your team by following your preferred business rules, flexing to […]
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Four ways that a professional call center improves your parking facility. A call center service can improve your operation in more ways than you may realize. When intercom calls are directed to a professional call center, your customer experience is improved, your internal staff is happier and more focused, you collect more revenue, and you […]
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