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Huge KUDOS to our newly promoted COO!
It is with great pleasure today that we announce the promotion of Tammy Baker, formerly VP of Client Experience, to Chief Operating Officer of Parker Technology.
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Tag: company culture
Five Questions with Lynda Black
Lynda Black is a mother, dog lover and refreshing realist. She is known for telling it like it is and keeping people accountable to what they say they’re going to do. Her weakness is Long’s donuts, which is why our CEO is kind enough to bring them for her every Friday morning.
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Five Questions with Scott Gould
Scott Gould is a cat owner, adventurous home cook, and handyman. He is known for putting relationships first and his excellent smoked meats. His weakness is a “VERY good bourbon.”
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Leading with Values: How We Empower Our Team
At Parker, we take pride in our work, and care deeply about our core values. In fact, they guide everything we do, from how we serve our customers, to our quality assurance program, to hiring and training. When we bring on a new employee to Parker, we’re really looking for someone who embodies our core […]
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Parker Technology wins Top-Rated CX Team Culture
We are proud to announce that on Thursday December 17th, 2020, Parker Technology won, for the second year in a row, a Powderkeg National Tech Culture award.
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Five Questions with Heidi Barker
Heidi prefers variety over routine. She is known for her follow-through, and leading a team through a project from start to finish. Her weaknesses are chocolate chip cookies and floral prints.
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Authentically Parker: Our Company Culture
Watch the video above, or read below, to hear from Brian Wolff, President & CEO, and Tammy Baker, VP of Client Experience, about our company culture.
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Our Method for Excellent Customer Service
At Parker, we pride ourselves on our ability to provide high-quality customer service to parking patrons, on behalf of our customers. Rigorous training and quality assurance programs ensure that our CSRs get the know-how they need to resolve every call with efficiency and professionalism.
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Top five things I learned in my first month at Parker Technology
I learned several key lessons that I think are applicable to any business professional. They are as follows:
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Work-Life Balance: There is More to the Decision
Is the amount of time that you have for your personal life acceptable? If not, what are the root causes? I tend to put them into these four main categories: career growth, delegation, support network and infrastructure & tools.
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