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Managing parking might seem like a straightforward task, but anyone who’s been in the industry knows it’s anything but. That’s where we step in, providing a flexible solution for over 200 operators across North America and Canada.
Beyond simply answering calls, we offer a suite of services designed to streamline operations and enhance customer experiences. From documenting procedures to quality assurance, issue resolution and data analytics, Parker Technology covers all bases. Whether you prefer full-time call management or a blend of DIY and full-time, our flexible solution caters to your needs.
When it comes to increasing revenue and elevating customer satisfaction, we set the standard. By consolidating operations, call data and recordings, we ensure vital information is readily accessible.
The best part? All of this comes at a fraction of the cost of developing similar capabilities in-house. With Parker Technology, you can focus on your core business, knowing that exception management is in expert hands.
Managing parking operations may be tougher than it appears, but with Parker Technology, you can confidently navigate the challenges. By leveraging our solution, you not only ease your workload but also enhance the overall parking experience for customers.
With us, success is assured, and managing inbound customer service calls becomes a breeze. To learn more visit our solution page, or contact us.
Heidi Barber
VP of Marketing
Heidi Barker has 10+ years of marketing and sales experience, with a penchant for digital strategy, content creation and process development. She holds a B.S. in Marketing & International Business from Butler University.