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Five Questions with Brian Wolff
Brian is a Michigan native with a fantastic laugh and a fondness for golf and baseball. He is known for his authentic concern, and leading with core values. His weaknesses are donuts and cigars.
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Blog
Delta, the New Parker Technology Software Platform is Here
With this major software update, the platform is faster, more stable and extensible to more parking software platforms through APIs. Delta’s new and fully-scalable architecture takes advantage of all attributes of a cloud-based software platform. It is a launching off point for Parker Technology to add value for its customers, by connecting in new and improved […]
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How We Consistently Deliver Excellence
The key to our excellent customer service (and 95% customer retention rate) is our quality program.
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City of Eugene Airport is Now Using Our Customer Service Solution
We are proud to now serve City of Eugene Airport. Our integrated FlashParking solution is live at four pay-on-foot stations and 17 lanes.
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How to Improve Computer Horsepower without Breaking the Bank
For a fraction of the cost, we could upgrade our existing hardware with some key components that markedly improved the speed, ease of use, and reliability of our call center computers.
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5 Steps to Measuring Quality
What gets measured, gets managed. “You can talk about something all day long, but if you don’t put some data behind it and actually measure it, it will not show that it’s important.” Tammy Baker, Vice President of Client Experience Developing a quality program is an important part of ensuring your team accomplishes priorities and […]
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Water Street Parking Went Live in 72 Hours
We are proud to announce that just 72 hours after Apt Development Group opted to use our solution, we were live and fully functioning in the garage.
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Parker Technology wins Top-Rated CX Team Culture
We are proud to announce that on Thursday December 17th, 2020, Parker Technology won, for the second year in a row, a Powderkeg National Tech Culture award.
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Five Questions with Heidi Barker
Heidi prefers variety over routine. She is known for her follow-through, and leading a team through a project from start to finish. Her weaknesses are chocolate chip cookies and floral prints.
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Year in Review: 2020, a Year of Resilience
This year has been difficult, to say the least. But boy, are we thankful to be part of such a resilient, gritty industry. When we had to adapt quickly in a changing world, we didn’t have to do it alone. With challenges aplenty, it’s even more important to celebrate the high notes!
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